SHIPPING POLICY
Order Processing
Please allow 1-2 days to process your order. Expect an email within 24-36 hours to let you know your order is on the way!
Store Pickup is not available at this time.
Local Delivery
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within [insert distance] of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before [time] during store hours [insert store hours] will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING is not available at this time.
Domestic Shipping Rates & Flat Rate
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping for most countries shown on the drop down list. If we do not have shipping to your country yet, please email us so we can discuss and possibly add your country.
If you’re using calculated shipping rates. shipping charges for your order will be calculated and displayed at checkout.
Returns, Refunds, and Exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return and a 15% restocking fee. In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at support@email.com.
